Shipping policy
Order Processing
All orders are processed within 1 business day after receipt of your order. Orders are not shipped on weekends or holidays.
Shipping Providers
Our preferred shipping provider is Royal Mail. However, we reserve the right to use alternative carriers at our discretion.
Shipping Options
UK Destinations
- Standard Postage (Untracked): FREE
- Tracked Postage: Available for an additional charge (shown at checkout)
International Destinations
- Standard Postage (Untracked): Charge shown at checkout
- Tracked Postage: Available for an additional charge (shown at checkout)
- Free delivery to all US destinations for orders over $35
All postal charges and delivery options will be clearly displayed at checkout before payment is completed.
Delivery Times
Delivery times are estimates provided by Royal Mail and may vary based on destination and other factors outside our control. We are not responsible for delays caused by postal carriers, customs clearance procedures, or other circumstances beyond our control.
Estimated Delivery Times:
- UK destinations: As per Royal Mail's current service standards
- International destinations: 3-10 days. Varies by country and service selected
International Orders
Please note that international orders may be subject to import duties, tariffs, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in your order total.
For more information about potential customs charges please contact your local customs office.
Tracking Information
If you select a tracked shipping option, tracking information will be provided via email once your order has been dispatched.
Questions
If you have any questions about shipping or delivery please get in touch via our Contact Us page.
Last updated: 21 September 2025